Terms of service

Terms of service

Welcome to Ramalakshman Cloth Store. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase.

1. Product Information

All products offered by Ramalakshman Cloth Store are selected and supplied with the utmost care.

  • Minor variations in color, texture, or appearance may occur due to lighting, photography, screen settings, or camera effects.

  • Product descriptions and images are provided for reference purposes only and may not exactly represent the physical product.

  • Certain women's garments are manufactured in-house, while other products are sourced from trusted suppliers to maintain quality standards.

2. Pricing and Availability

  • Product prices and availability are subject to change without prior notice.

  • We strive to ensure that all pricing information is accurate. However, if a pricing error occurs, we reserve the right to correct the error and contact you regarding your order.

  • Products are subject to stock availability, and we reserve the right to discontinue or modify products at any time.

3. Orders and Payments

  • Orders are confirmed only after successful payment.

  • We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving pricing errors, suspected fraudulent activity, duplicate orders, or product unavailability.

  • If an order is canceled after payment has been received, any eligible refund will be processed in accordance with our Return, Refund & Exchange Policy.

4. Shipping and Delivery

By placing an order, you agree to our Shipping Policy.

  • Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

  • Shipping charges, where applicable, will be displayed during checkout.

5. Returns, Refunds & Exchanges

By placing an order, you agree to our Return, Refund & Exchange Policy.

  • Returns or exchanges are accepted only for eligible damaged products as outlined in our policy.

  • A continuous 360-degree unpacking video is mandatory for all return or exchange requests.

  • Requests that do not meet our return guidelines will not be eligible for a return, refund, or exchange.

6. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy.

We are committed to protecting your privacy and will not sell or share your personal information with third parties except as required to process your order or where required by law.

7. Limitation of Liability

Ramalakshman Cloth Store shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Once a product has been delivered, customers are responsible for its proper use, care, and handling.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Ramalakshman Cloth Store and may not be copied, reproduced, distributed, or used without prior written permission.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms of Service.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts in Machilipatnam, Andhra Pradesh.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Ramalakshman Cloth Store

Phone/WhatsApp: +91 96529 65959

Email: ramalakshmanacs@gmail.com

Address: Robertsonpeta, Koneru Center, Srinivas Nagar Colony, Machilipatnam, Andhra Pradesh – 521001

By accessing our website and placing an order with Ramalakshman Cloth Store, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return, Refund & Exchange Policy.